-
General Rules (applies to everything)
-No refunds just because you changed your mind, didn’t like the results, didn’t finish, or didn’t show up.
-Results depend on your own effort — we can’t promise specific outcomes.
If we give a refund, it goes back to how you paid (minus any fees like Thinkific or Stripe).
-We take 10–14 business days to process refunds.
-If you do a chargeback without talking to us first, we may turn off your access and try to get the money back.
-Taxes are not included in listed prices and vary by jurisdiction.
-Email us at [email protected] if you have questions — we answer fast.
-
Digital courses, downloads, memberships:
No refunds once you get access (videos, workbooks, community open right away).
Non-attendance or non-engagement is not grounds for refund — your payment pays for us delivering the access, not for you showing up or using it.
Cancel monthly plans anytime — no more charges after this month. Yearly plans may get prorated refund on unused months.
-
Live short classes & group programs:
-We prepare everything for the live group — time is saved just for the people who join.
-No refunds after the first class starts or materials are shared.
-If you cancel before it begins, check the sales page — we sometimes allow a partial refund.
-Missed a class, Non-attendance or non-engagement is not grounds for refund — we deliver the sessions and replays, payment covers that delivery. — replays are usually available.
-Pay in full or payment plan: full price is still owed even if you cancel after it starts.
-
One-on-one coaching:
Deposits and payments are non-refundable — we save special time just for you.
-Pay in full or payment plan: full price is owed once we start.
-Change or cancel a session:
More than 14 days before: OK to move it (if Michelle has time) or get credit.
-7–14 days before: Small fee ($50–$100) to change — no refund.
-Less than 7 days or no-show: Session gone — no money back.
-Full package and One-on-one Programs: No refund for sessions already done. If you stop early, pay any leftover on payment plan.
-
In-person retreats & events:
Deposits are non-refundable (First payment is considered Deposit) — pays for the place and planning.
Full payment due 30–60 days before (check your offer).
If you cancel:
60+ days before: 50% refund (minus deposit).
30–59 days before: 25% refund (minus deposit).
Less than 30 days: No refund.
We may give credit for a future event instead of money.
If we cancel (low sign-ups, bad weather, sickness, etc.): full refund or credit to another event — your choice.
We’re not responsible for your travel, hotel, or extra costs.
-
Payment Plans (pay monthly over time – up to 18 months)
-When you choose monthly payments, you promise to pay the full price. Taxes are not included in listed prices and vary by jurisdiction.
-It’s not “pay only for what you use” — it covers the whole program.
-If you cancel: payments stop, but you still owe any money left for what we already gave (classes, sessions, materials).
-We may send you a bill for the rest.
-Best choice: pay in full if you can — it’s easier and no surprises.
-
Special Deals & Discounts (Black Friday, 50% off, free bonuses, gift spots, flash sales, etc.)
-These are extra cheap or come with free extras.
-No refunds at all — final sale.
-Even if you get a bonus (free class, extra person, etc.), it doesn’t get refunded separately.
-Once you buy, it’s yours — no money back for any reason unless we say so on that exact sales page.
-
If you have further questions
If you have further questions about this policy or need help cancelling your subscription before your next billing date, please email us at [email protected]
Thank you for understanding—and honoring the sacred space we’ve built together.
How to Ask for a Refund or Cancel
Email [email protected]
Tell us: your name, what you bought, when you bought it, and why.
We answer in 7–10 business days.
